Reviews

Home and business owners across Twickenham and the wider TW area trust us when they need fast, professional boarding up. Below is a selection of recent feedback from customers who called us after break-ins, storm damage, vandalism and accidental damage.

We specialise in emergency boarding up and non-destructive securing wherever possible, with over 10 years’ experience across TW1–TW20. All technicians are DBS-checked and covered by public liability insurance, and our workmanship is guaranteed.

If you need to secure your property now, you can call 020 3772 7375 at any time.

What Our Customers Say

“Our front bay window was smashed during a burglary in the early hours. The team were calm, kind and had solid boards up quickly so we could lock up and feel safe again. The photos and invoice they provided made the insurance claim much easier.”
Sophie L., Twickenham (TW1)

“Shop window smashed on Saturday night – they were on site fast, boarded the full glass frontage safely and swept up all the broken glass so we could reopen on Sunday. Very professional commercial boarding up service.”
Imran A., Hounslow (TW3)

“High winds ripped tiles off our roof and damaged a skylight. They explained everything clearly, boarded and weatherproofed the opening and worked around our roofer’s plans. No fuss, no scare tactics – just straightforward help.”
Martin P., Teddington (TW11)

“We manage a number of vacant properties and have used this team several times. Reliable, responsive and happy to provide photos and detailed invoices for our records. The anti-tamper fixings and steel security screens have really reduced break‑ins.”
Kirsty J., Property Manager, Richmond (TW9)

“Our patio doors were kicked in during a break-in. They fitted a temporary secure door that evening so we could stay in the house safely. The work was tidy and the fitter was very respectful and reassuring.”
Tom & Emma R., Whitton (TW2)

“Teenager + football + large lounge window… They arrived the same afternoon, boarded up neatly and talked us through the next steps for replacement glass. A stressful accident turned into a manageable situation.”
Rachel H., Hampton Hill (TW12)

“We had repeated vandalism at a small office unit. The team suggested stronger boards and slightly different fixing points to protect the frames. No more smashed panels since. Very happy with the advice and results.”
Graham D., Isleworth (TW7)

“Called them in the middle of the night after our shopfront glass shattered. They secured everything, cordoned off the pavement and liaised with our shutter company in the morning. Thorough risk assessment and method statement provided when we asked.”
Louise F., Sunbury-on-Thames (TW16)

“Our elderly mum had a window broken by vandals. The fitter was patient, explained each step and made sure there were no sharp edges or trip hazards left. It made a frightening situation much less overwhelming.”
James K., St Margarets (TW1)

“We needed several void properties secured quickly with steel screens and temporary doors. The team handled keys, access and photos for the landlord with no drama. We’ve since added them to our regular contractor list.”
Alex C., Lettings Agent, Feltham (TW13)

How We Help in Different Situations

Many reviews mention how we respond in specific emergencies. We provide a full range of boarding up services in Twickenham for:

  • Burglary and attempted break-ins
  • Vandalism and criminal damage
  • Storm and impact damage
  • Fire and flood-affected properties
  • Accidental breakages at home or work
  • Short- and medium-term vacant property security

You can read more about particular scenarios on our dedicated situations pages such as post-burglary boarding up, vandalism repair and storm damage boarding.

What Customers Appreciate Most

From the feedback we receive, a few themes come up again and again:

Clear, Calm Communication

Clients tell us they value technicians who:

  • Arrive, introduce themselves and explain the plan in plain English
  • Give simple options (for example, “short-term board” vs “medium-term steel screen”)
  • Are honest about what is and is not possible in one visit

We always aim to keep things straightforward, especially in the middle of the night when you may be tired and stressed.

Non-Destructive Securing Wherever Possible

A common worry is “Will you have to damage my frames or brickwork?”. Our standard approach is non-destructive securing:

  • Using correct thickness plywood or OSB boards
  • Fixings placed to avoid unnecessary damage to frames
  • Anti-tamper screws so boards cannot easily be removed from outside
  • Existing holes or strong points used where feasible

In rare cases (for example, severe structural damage or rotted frames) we will explain why non-destructive methods are not sufficient, and what your options are.

You can see how this works in practice on services like window boarding in Twickenham and door boarding up.

Tidy, Safe Workmanship

Reviews frequently mention that:

  • Broken glass and debris are swept up and removed where possible
  • Edges are rounded or taped to reduce the risk of cuts
  • Access routes, stairs and entrances are kept clear
  • Pavement or shared entrances are made safe for others

Safety for your family, neighbours, staff and the public is taken seriously on every job.

Insurance-Friendly Paperwork

Many emergency call‑outs lead to insurance claims. Our customers appreciate that we:

  • Provide time‑stamped photos of the damage and our boarding work
  • Issue clear, itemised invoices showing labour, materials and access equipment
  • Supply a brief written work statement on request

This makes it easier to handle your claim and demonstrate that you used a professional, insured boarding up service. For more detail, see our dedicated page on insurance support for boarding up in Twickenham.

Local Knowledge Across TW Postcodes

Because we’re based in and around Twickenham, we understand the variety of properties in the TW area:

  • Victorian and Edwardian terraces around Twickenham Green and St Margarets
  • Flats and maisonettes near Richmond, Kew, Isleworth and Hounslow
  • New-build developments across Feltham, Hampton and Sunbury-on-Thames
  • Retail and hospitality units on high streets in Teddington, Whitton and Richmond
  • Industrial and commercial units near Heathrow and along the A316 corridor

This local experience helps us choose the right boarding method quickly, whether that’s a neat bay window board in a conservation area, robust shopfront boarding or medium‑term vacant property security.

You can also see more about the areas we cover across TW.

Why People Recommend Us

Based on the reviews we receive, customers consistently highlight:

  • 24/7 availability for emergency boarding up and make‑safe securing
  • 10+ years’ experience with domestic, commercial and vacant properties
  • DBS‑checked technicians and full public liability insurance
  • Non-destructive securing wherever the structure allows
  • Quality materials – typically 11–18mm plywood or OSB and anti‑tamper fixings
  • Options for temporary steel doors and security screens when needed
  • Insurer-friendly paperwork: photos, invoices, brief reports
  • Respectful, empathetic service at stressful times

For an overview of everything we provide, visit our main boarding up services page.

Thinking of Using Us for the First Time?

If you have never needed emergency boarding up in Twickenham before, reviews from others in your situation can be reassuring. Whether you are a homeowner, tenant, landlord, shop owner or facilities manager, we aim to offer:

  • Rapid, sensible advice over the phone
  • Clear expectations on what we can do on the first visit
  • A focus on safety, security and minimising disruption
  • Work that is neat, robust and suitable for your insurer’s expectations

If you would like to discuss a situation that is not an immediate emergency, you can contact our Twickenham team to talk through options and timescales.

Need help now? Call 020 3772 7375 or Email us.

Helpful links